Services
IT Managed Services
IT Partnerships
Global IT Outsourcing
IT Project Services
Overview
Right Partner is key to success
Selecting the appropriate partner is key to achieving success. No matter what your business aims are, it is essential to choose a Managed Service provider that supports your goals. Needless to say, your provider must have the capability to serve you anytime and anywhere you require.
By taking advantage of our worldwide presence and expertise, you gain in the area that counts the most—your profits. In essence, by offering top-notch IT Managed Services, we enable our clients to concentrate on expanding their businesses and enhancing value for their shareholders.
IT Managed Services
Our Managed IT Services
IT Engineering Services
Full-time, on-site, ad-hoc and field engineers for the delivery of project or maintenance services. Suitable for all levels of IT from the desktop to low-end networks and data centres.
- Global reach including remote areas
- Engineers qualified and certified levels 1, 2, 3 and beyond
- Highly responsive 24/7 service with 200,000+ tickets resolved annually
IT Lifecycle Services
IT Lifecycle Services
Full range of services for maintaining, decommissioning, and renewing equipment in the field. Services include hardware commissioning, delivery to storage, on-site setup, maintenance, and recycling to WEEE standards.Supporting the full lifecycle of IT equipment
- Customizable and scalable services
- Optimizing your ROI
- Consistent service across the globe
Service Desk
Service Desk
Boost your team with adaptable and scalable solutions. Our around-the-clock IT support desk provides ongoing support, proactive surveillance, and a central contact for all your IT requirements.
- Follow the sun service desk with multilingual skills
- Automated ticket allocation and online real-time updates
- 98% average SLA on next business day support
- Remote IT Support for maintenance resolution
Why businesses trust Centrix Global's managed IT support services
- Clarifying IT challenges.
- Solutions that are both scalable and cost-effective.
- Achieving high productivity through proactive efforts to enhance services.
- Engineers with accreditation working under uniform standards and pricing in over 150 countries.
- State-of-the-art proprietary tools for managing engineers, inventory, and tasks online.
- A comprehensive range of solutions covering the entire lifecycle, from new deployments to equipment disposal.